The blog of Xeno, a slightly mad scientist
Frustrated consumers angry at their inability to successfully sign up online for health insurance coverage under the Affordable Care Act have been advised by the President countless time to use their phone and call instead.
Now some dissatisfied customers have noted a rather unfortunate coincidence about the telephone number assigned to the Obamacare Help-line.
Far from being a mistype, that’s the official number that Health and Human Services wants Americans to dial when seeking health care.
The unfortunate choice of digits spells out a not-so-subtle message to the millions of Americans eager to sign up for affordable healthcare but who so far have been defeated by heavy web traffic and technical glitches.
In the first 24 hours of the act’s enrollment, 4.7 million unique visitors visited the online healthcare marketplaces, 190,000 phoned call centers, and 104,000 requested to use the web chat function, according to the Department of Health and Human Services.
The administration went ahead with the launch despite a federal government shutdown precipitated by Republican efforts to delay the healthcare law’s implementation.
The delays come three months after the congressional Government Accountability Office said a smooth and timely roll-out could not be guaranteed because the online system was not fully completed or tested.