Robocalls fight nuisance signs
Posted by Xeno on May 15, 2012
A sign offering help in foreclosure cases stands by a street in Pembroke Pines, Fla. The eyesores have vexed Hollywood, Fla., Mayor Peter Bober, who uses a program that makes robocalls to the businesses to discourage posting the signs.
HOLLYWOOD, Fla. — The cheap signs smashed into lawns and along the corners of busy intersections are hard to miss. “We Buy Junk Cars!” “Cash for Your House!” “Computer Repair.”
The eyesores have vexed Hollywood Mayor Peter Bober for two years as he wastes valuable resources plucking up the signs only to watch them pop up in ever greater numbers.
While stopped at a red light a few months ago, Bober studied the unsightly signs and came to a realization that would help him fight their proliferation: The criminals had left their calling cards in the form of business phone numbers.
“These people want us to call them, so let’s call them so much their head spins,” said Bober, who bought a $300 software program in March that makes robocalls to the businesses. The volume of calls has reached as high as 20 calls each to 90 businesses in a day.
The signs are eye-catching and cheaper than a billboard, and businesses place them mostly along the sidewalks and medians of high-traffic intersections where there are no homeowners to complain. Companies can blanket an area with signs for a few hundred dollars and have been emboldened to continue because there have been virtually no consequences.
To city officials, the signs are costly litter that city workers must pick up. Posting them is also a crime, a relatively minor offense that carries fines of up to $250 in Hollywood.
Bober and the company that sold Hollywood its software say they’ve gotten calls from other communities asking about using the software to fight the signs. A county in north Florida also uses the software to fight signs along picturesque beachfront roads.
The robocalls, which leave prerecorded messages, have been so successful that city officials say they’ve seen a 90 percent reduction of signs in some areas.
“This is a message from the City of Hollywood Police Department,” the message says, going on to say signs were placed illegally and alerting companies they will receive these phone calls until the signs are removed and the owners address the code violation.
The company that makes the calling software, Voicent, says New York City uses it to send emergency transit alerts and that the Federal Emergency Management has incorporated the robocalls in its Gulf Coast hurricane-warning system. Churches and political campaigns also use the software.
Jerry Scharf, marketing director of the California based software company Voicent, said Wednesday that 1,000 communities in the United States and Canada have downloaded the program. It couldn’t immediately be verified how many are using it to fight the nuisance signs.
The company expects sales to grow in China where the signs are especially problematic. In Hangzhou, China, the software is referred to by a name that translates as “Call You to Death,” Scharf said.
No, no, I’m sure Voicent won’t be putting up any of those signs.